Process Guide

Preparing for an SR&ED CRA Audit (2024 Guide)

By SR&ED Directory Team10 min read

Preparing for an SR&ED CRA Audit (2024 Guide)

Receiving notice that CRA will review your SR&ED claim can be stressful, but proper preparation significantly increases your chances of a successful outcome. This guide covers what to expect and how to prepare for an SR&ED audit or review.

Understanding CRA SR&ED Reviews

Types of Reviews

1. Administrative Review

  • Desk review of submitted forms
  • Quick verification of calculations
  • Usually no contact required
  • Most common for straightforward claims

2. Financial Review

  • Detailed examination of expenditures
  • Verification of calculations
  • May request supporting documentation
  • Usually conducted remotely

3. Technical Review

  • Assessment of SR&ED eligibility
  • Examination of project descriptions
  • May involve interviews or site visit
  • Focus on whether work meets SR&ED criteria

4. Combined Review

  • Both financial and technical review
  • More comprehensive examination
  • Common for larger claims
  • May involve site visit

Who Gets Reviewed?

Higher likelihood:

  • First-time claimants
  • Large claims (>$500K)
  • Significant year-over-year increases
  • Complex technical work
  • Previous adjustments or issues
  • Random selection

Lower likelihood (but not exempt):

  • Repeat claimants with clean history
  • Small, consistent claims
  • Clear documentation

Review vs. Audit

Review: CRA's term for most SR&ED examinations. Generally cooperative, clarification-focused.

Audit: More formal, detailed examination. Often triggered by specific concerns.

In practice, most SR&ED "audits" are technically "reviews"—but preparation is similar.

Preparing Before You're Reviewed

Proactive Documentation

The best preparation happens during the claim:

  • Document projects contemporaneously
  • Keep organized records by project
  • Track time allocations
  • Save experimental evidence
  • Maintain financial records

See Documentation Requirements →

Claim Quality Checks

Before filing, verify:

  • Technical narratives clearly explain uncertainty
  • Expenditure calculations are accurate
  • Time allocations are reasonable and supported
  • Supporting documents are organized and accessible
  • Narratives match financial claims

Create an "Audit File"

Organize materials proactively:

  • Project summaries and timelines
  • Technical documentation by project
  • Financial records by category
  • Personnel information
  • Prior year claims for reference

When CRA Contacts You

Initial Contact

CRA will typically:

  • Send written notice of review
  • Identify scope (financial, technical, or both)
  • Request specific information
  • Provide response deadline (usually 30 days)
  • Assign reviewer contact information

First Steps

  1. Note the deadline - Mark calendar, set reminders
  2. Review the request - Understand exactly what's asked
  3. Contact your consultant - If you used one, engage immediately
  4. Gather your team - Identify who will participate
  5. Assess readiness - Review available documentation

If You Used a Consultant

Contact them immediately. Professional SR&ED consultants:

  • Have audit defense experience
  • Understand CRA's process
  • Can handle communication
  • Know how to present information
  • Should be included (per engagement terms)

If You DIY'd the Claim

Consider engaging help: Even if you prepared the claim yourself, audit defense may benefit from professional expertise.

Responding to Information Requests

General Principles

Do:

  • Respond on time (request extension if needed)
  • Answer what was asked—specifically
  • Provide supporting documentation
  • Be honest and consistent
  • Keep records of all communications

Don't:

  • Over-volunteer information
  • Provide speculative answers
  • Contradict your claim without explanation
  • Ignore requests or delay without communication
  • Be confrontational

Written Responses

Structure your response:

  1. Reference the specific request
  2. Answer each question directly
  3. Attach supporting documents
  4. Label everything clearly
  5. Keep a copy of everything sent

Example response format:

Reference: SR&ED Review - [Company Name] - Tax Year 2023

In response to your letter dated [date], please find:

Question 1: [Restate question]
Response: [Direct answer with reference to attachments]

Attachment 1: [Description]
Attachment 2: [Description]

Please contact me if you require additional information.

Common Information Requests

Financial:

  • Detailed time allocation methodology
  • Payroll records for claimed employees
  • Material invoices and consumption records
  • Contractor agreements and invoices
  • Overhead calculations (if traditional method)

Technical:

  • Additional project descriptions
  • Evidence of experimentation
  • Test results and analysis
  • Technical personnel backgrounds
  • Proof of technological uncertainty

Technical Reviews and Interviews

Phone Interviews

CRA may call to discuss:

  • Technical details of projects
  • Clarification of narratives
  • Understanding of methodology
  • Evidence of uncertainty and experimentation

Preparation:

  • Review your project descriptions
  • Have documentation accessible
  • Identify key technical personnel
  • Practice explaining work in clear terms
  • Be ready to describe uncertainties and experiments

During the call:

  • Take notes
  • Ask for clarification if unclear
  • Answer factually
  • Don't speculate
  • Follow up in writing

Site Visits

What to expect:

  • CRA reviewer(s) visit your facility
  • Tour of R&D areas
  • Interviews with technical staff
  • Review of documentation
  • Duration: few hours to full day

Preparation:

  • Identify participants (technical leads, project managers)
  • Prepare participants on what to expect
  • Organize documentation for easy access
  • Plan tour route through R&D areas
  • Have meeting space available

During the visit:

  • Be professional and helpful
  • Answer questions factually
  • Show evidence of SR&ED work
  • Have documentation ready
  • Take notes on discussions
  • Follow up in writing

Preparing Technical Personnel

Coach your team:

  • Explain SR&ED criteria (uncertainty, hypothesis, experimentation, advancement)
  • Review project descriptions
  • Discuss what they worked on and technical challenges
  • Practice explaining technical work in clear terms
  • Emphasize factual, consistent answers
  • Remind them it's okay to say "I don't know" or "I'd need to check"

Common interview topics:

  • What was the technical objective?
  • What didn't you know at the start?
  • What approaches did you try?
  • What experiments did you conduct?
  • What did you learn?
  • How did results inform next steps?

Common Review Issues

Technical Issues

1. Insufficient technological uncertainty

  • Work appears routine or standard practice
  • Uncertainty not clearly explained
  • "We developed" without technical challenge

Response: Provide more detail on what wasn't known, why standard approaches weren't adequate, what experimentation was required.

2. Lack of systematic investigation

  • No evidence of hypotheses
  • Random trial-and-error
  • Missing test documentation

Response: Show hypothesis → experiment → analysis → iteration. Provide test records, meeting notes, design iterations.

3. Advancement not demonstrated

  • Unclear what was learned
  • No measurable progress
  • Results not documented

Response: Quantify results, explain new knowledge gained, show how uncertainty was resolved.

Financial Issues

1. Time allocation unsupported

  • No time sheets
  • Claiming 100% without basis
  • Inconsistent allocations

Response: Explain methodology, provide whatever records exist, show consistency with project scope.

2. Material consumption unclear

  • Can't distinguish SR&ED vs. production materials
  • Missing invoices
  • No consumption records

Response: Provide invoices, explain how materials were consumed in SR&ED (not in sold products), show project-specific allocation.

3. Contractor work not SR&ED

  • Vague contracts
  • Routine services claimed
  • No evidence of SR&ED work

Response: Provide detailed contracts, describe SR&ED work performed, show deliverables.

Outcomes and Next Steps

Possible Outcomes

1. Claim accepted as filed

  • No changes
  • Credit confirmed
  • Notice of Assessment issued

2. Claim accepted with minor adjustments

  • Small calculation corrections
  • Reclassification of some costs
  • Substantially preserved

3. Claim reduced

  • Projects denied
  • Expenditures disallowed
  • Lower credit amount

4. Claim denied

  • All or most projects denied
  • Significant reduction
  • May have assessment issues

If Your Claim is Reduced

Review the explanation:

  • Understand why amounts were denied
  • Identify specific issues
  • Determine if CRA misunderstood

Options:

  1. Accept - If reduction is reasonable
  2. Discuss - Speak with reviewer for clarification
  3. Object - Formal objection within 90 days
  4. Appeal - Tax Court if objection unsuccessful

Filing an Objection

When to object:

  • CRA misunderstood your work
  • Evidence wasn't properly considered
  • Significant amount at stake
  • You have strong documentation

Process:

  1. File Notice of Objection within 90 days
  2. Case assigned to Appeals Officer
  3. Provide additional information/arguments
  4. Potential for negotiated settlement
  5. Formal determination

Success rate: Many objections result in partial or full recovery—but requires strong case.

Working with Professionals

Professional Services for Audit Defense

If you're facing a CRA review, specialized services can significantly improve outcomes:

Audit and Objection Support:

Additional Support:

When to Engage Help

Consider professional audit support when:

  • Large claim value at stake
  • Technical review scheduled
  • You didn't use a consultant for filing
  • CRA requesting site visit
  • Claim significantly reduced
  • Objection needed

What Consultants Provide

  • Experience with CRA review process
  • Technical writing for responses
  • Interview preparation
  • Communication management
  • Objection support if needed
  • Often included in original engagement

Fees for Audit Support

  • Many consultants include basic support in original fee
  • Complex audits may have additional fees
  • Objections typically extra
  • Hourly or flat fee structures common

Prevention: Reducing Audit Risk

Best Practices

Strong claims have:

  • Clear technical narratives explaining uncertainty
  • Documented systematic investigation
  • Reasonable, supported expenditure calculations
  • Consistent year-over-year approach
  • Good contemporaneous documentation

Red flags to avoid:

  • Vague project descriptions
  • Unreasonable time allocations (100% without support)
  • Dramatic year-over-year changes without explanation
  • Poor documentation
  • Claims that don't match business activities

Frequently Asked Questions

How long do reviews take?

Typically 2-6 months from initial contact to resolution. Complex cases or objections take longer.

Can I request an extension for responding?

Yes. Contact reviewer before deadline to request extension. Usually granted for reasonable requests.

Should I attend the site visit even if I have a consultant?

Yes. You know your projects best. Consultants guide process; you provide substance.

What if I disagree with the reviewer?

Discuss professionally. If unresolved, you can request supervisor review or file objection.

Will being audited affect future claims?

Not necessarily. Clean resolution builds credibility. Issues may trigger closer future scrutiny.

How far back can CRA review?

Typically 3-4 years. Extended to 6 years if misrepresentation. No limit for fraud.

Summary Checklist

When CRA contacts you:

  • Note deadline
  • Contact your consultant (if applicable)
  • Review the specific request
  • Gather your team
  • Assess available documentation

For information requests:

  • Answer specifically what was asked
  • Provide supporting documents
  • Label clearly and keep copies
  • Respond on time or request extension

For site visits:

  • Prepare technical personnel
  • Organize documentation
  • Plan tour of R&D areas
  • Have meeting space ready
  • Follow up in writing

Get Help with Your Audit Defense

If CRA has contacted you about an SR&ED review, professional support can make a significant difference:


Last updated: November 2024. CRA review procedures may vary. Consult a qualified professional for your specific situation.

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